Terms of Service

Last Updated: October 5, 2025

By accessing, browsing, or making a purchase from NIBAL through nibalstore.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

⸻

  1. General Terms

NIBAL is a UAE-based luxury abaya brand specializing in handcrafted designs. Our abayas are designed and tailored in the United Arab Emirates using carefully selected premium fabrics and refined details that reflect elegance, sophistication, and timeless style.

⸻

  1. Orders and Payments
  • Orders are confirmed only after full payment has been successfully received.
  • All prices displayed on the website are listed in United Arab Emirates Dirhams (AED).
  • Once an order has been placed and confirmed, it cannot be canceled, as each abaya is prepared specifically for the customer.

⸻

  1. Shipping and Delivery
  • We offer delivery services within the United Arab Emirates as well as international shipping to selected countries.
  • Delivery times vary depending on the destination. We strive to process and dispatch all orders as efficiently as possible.
  • Delivery estimates are provided for guidance only and may be affected by factors beyond our control.

⸻

  1. Returns and Exchanges

Due to the handcrafted nature of our products and for hygiene reasons, we do not accept returns or exchanges unless the item arrives with a manufacturing defect or damage.

Any issue must be reported within a reasonable period after receiving the order, accompanied by clear photos showing the defect.

⸻

  1. Intellectual Property

All content available on nibalstore.com, including but not limited to designs, photographs, logos, graphics, text, and product descriptions, is the exclusive property of NIBAL.

No content may be copied, reproduced, distributed, modified, or used in any form without prior written permission from NIBAL.

⸻

  1. Limitation of Liability

NIBAL shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services, except where required by applicable law.

⸻

  1. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be published on this page with an updated revision date.

⸻

  1. Contact Us

For inquiries, customer support, or questions regarding these Terms of Service, please contact us through:

Website: nibalstore.com
WhatsApp: +971 52 213 3810
Location: Dubai, United Arab Emirates

We will be happy to assist you.

Shopping Cart